Frequently Asked Questions
Everything you need to know about the Ole Glow.
When will my order ship?
Most orders are processed within 1–2 business days. Once your order ships, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 60 days of purchase for a full refund. Please note that original shipping fees are non-refundable.
Are OLEHENRIKSEN products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
How can I check my order status?
You can check your order status by logging into your account on our website or by clicking the tracking link provided in your shipping confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for flexible payment options.